Heather Hendriks
Director of Business Development and Operations
Heather Hendriks, BA, has 15 years of expertise in business development and 4 years in finance, specializing in strategic planning, market research, relationship management, and cross-functional collaboration. Her career began in 2004 in business development, where she adeptly presented opportunities and employed solution-focused approaches to drive progress. Transitioning between front-end sales and back-end financial business management roles, Heather oversaw a specialized department's operational tasks in 2012.
In 2014, while at Guelph Nissan & Infiniti, Heather achieved notable recognition for her outstanding sales performance, consistently surpassing targets. She also received accolades for her exceptional client communication and management abilities, which continually exceeded expectations. Leveraging her communication and interpersonal skills, Heather excels in building strong relationships with stakeholders and providing effective team leadership.
As a Financial Business Manager in 2015, Heather managed financial operations for clients, working with various budgets, and implementing financial strategies to drive business growth. Her experience in financial management has equipped her with a solid foundation in corporate finance and strategic planning.
At Libro Credit Union in 2021, Heather played a pivotal role in developing comprehensive outreach referral program and creating training for regional staff. These initiatives demonstrated her leadership and collaboration skills. Heather's work with small business organizations involved identifying opportunities for process improvement and implementing strategies to streamline operations and reduce costs.
Heather is highly proficient in meeting deadlines and achieving success, as evidenced by her exceptional written and verbal communication skills. She has consistently demonstrated proficiency in market research, client collaboration, and relationship development, leading to increased business success and growth opportunities.
Heather currently serves as the Director of Business Development and Operations for Paul Dick & Associates (Pda). She is responsible for optimizing the company's connectivity with new and existing clients and business partners globally. Additionally, Heather plays a key role in the development of global and regional animal health symposiums and conferences. Her track record demonstrates a high level of proficiency in meeting and achieving success, underpinned by exceptional written and verbal communication skills. Heather's consistent demonstration of excellence in market research, client collaboration, and relationship development has been pivotal in driving increased business success and fostering growth opportunities.
